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Isolated incidents
What are your headphones and cell phones keeping your from?

STORY Jamie Carracher
PHOTOS Jacob Stewart

I see myself as an über-intellectual Justin Timberlake as I button up my navy blue pea coat. I tighten my thick, multicolored scarf around my neck and return to the stack of compact discs on the desktop. I flip through CDs, looking for something that fits my mood or attitude: Smashing Pumpkins, At The Drive-In, Weezer. I pick Metallica because I want to get my thrash on.

Photo Illustration

As I walk out of the room, I envision myself in a music video — Carson Daly is saying my name. Then the drums start punching out, and the guitars roar in my ear. When I open the door to the outside, bitter winter air hits me. But I walk a little taller, a little cooler. I saunter.

I’ve been walking to class wearing headphones for a few years. It’s a complement to mood and style, a way of feeling in and feeling out. And it’s a shield. I put them on when I want to be left alone.

On the street, people on cell phones and under headphones proceed like scattered atoms in a slow chemical reaction. They come together, then quickly part, barely acknowledging one another’s existence.

And while people are physically close, they seem eternally far away.

In 1979 the face of music was altered forever with the release of Sony’s Walkman. More than 20 years later, companies are producing evolved versions of the portable music player, such as Apple and its iPod, an MP3 player that holds hours of digital music.

And in 1947, AT&T proposed the idea of a cellular phone to the federal government. Today there are more than 137 million cell phone users worldwide, according to the Cellular Telecommunications & Internet Association, an industry-lobbying group.

On Wall Street these devices are big business, and across the United States — in high school lockers, corporate offices and on college campuses — they’re ubiquitous.

David Perusek thinks they’re an example of American culture out of control.

Perusek, anthropology instructor, sits in his small office in Lowry Hall. He leans back often and closes his eyes, his fingers absently toying with the can of Diet Coke that sits on his desk. Three shelves sit against one wall, all overly stacked with books. He looks to the books often, perhaps trying to conjure a name or quote or to remember points he’d like to emphasize.

For Perusek, technologies such as cell phones and headphones aren’t inherently evil. But he sees implications and negative reactions to their use. He sees the “compression of time and space.”

“(They’re) a way of never being in the present and the moment,” Perusek says of the devices. He says technology enables users to take everything from home and work wherever they go.

Perusek recalls a cell phone commercial where a man sits in a beautiful country setting. The man’s cell phone rings, and a voice cheerily announces that now he can be in the office at all times.

“It would seem to me,” he says, “anyone with an ounce of brains would know that’s precisely what you don’t want to be.”

Perusek says cell phones and headphones are also a way of amusing people at all times, something he calls the “infantilization of adults.”

“What do people live for?” he asks, his voice rising. “They live for Miller time.”

Freshman archaeology major Gregg Carr says that every second he isn't in class he is wearing his headphones.

In the Student Center, students flip open cell phones like Captain Kirk paging the Enterprise, and others in headphones look like R2-D2 on Naboo. They walk across the room preoccupied, eyes trained downward on their devices, as if searching for life’s answers in their palm — thus spoke Motorola.

In the parking lot outside Satterfield Hall, I approach one kid who's walking briskly while smoking and listening to music through massive, shell-like headphones. I ask him for directions, and he looks slightly surprised as he quickly uncovers his ears. He tersely gives directions and moves away without looking at me. Later I see him sitting alone in the Hub, listening to music and reading.

I’m testing people. What will they do when I ask them for directions while they’re preoccupied?

It’s a test of me, too. Each time I approach someone, I feel as if the person’s face will contort into a hideous expression of disgust. I know what they’re thinking.

In front of Bowman Hall, I approach another student for directions while he chatters quietly on his phone and smokes a cigarette. He turns calmly, unfazed by my interruption, and assists. He asks the person on the other line where White Hall is located. He says she’s actually there now and cheerfully describes the way. I thank him for the help.

Unfortunately, they’re the wrong directions.

Fine arts major Kevin Coleman makes a call in the Hub on his cell phone. He says he spends about two hours each day talking on his phone.

Perusek, who teaches introduction to cultural anthropology, explains that cell phones aren’t normally a problem in his classes. Sometimes he’ll note his feelings at the start of a semester. Other times he’ll wait for one to ring.

“Sometimes I just embarrass the person,” he says.

For Perusek, these devices illustrate the power and popularity of consumption in American life.

“We Americans are socialized to consume from the earliest ages,” he says. “Using a cell phone, even when it’s free minutes, is a way of consuming at all times.”

According to AT&T Wireless spokeswoman Alexa Kaufman, the college sector is a major piece of the company’s business plan.
“It’s a really huge market for us,” she says. “Younger people are earlier adapters of technology.”

And to capitalize on that, AT&T has forged deals with companies like Yahoo! to offer enticements like instant messaging over phones, Kaufman says. She adds that phone manufacturers like Nokia and Motorola even research what colors people might find appealing.
And cell phone companies aren’t oblivious to the changing social behaviors of their customers, either.

Cingular Wireless, the second largest wireless provider in America, set up the Web site www.be-sensible.com to promote proper cell phone etiquette, joining other independent sites like www.cellmanners.com and www.phoneybusiness.com.

“We really wanted to own this area, not only cell phone safety, but cell phone courtesy,” says Cingular spokesman Clay Owen.

The company suggests turning cell phones to vibrate while in movie theaters and also not making calls in places of worship, Owen says.
Cingular also is opposed to legislation of behavior, preferring the use of common sense to solve safety and courtesy matters.

“We thought it was a good idea to get ahead of this issue,” he says.
Kaufman says AT&T Wireless monitors social research on cell phone behavior and also engages in promotion of proper cell phone etiquette through publications and in-store brochures.

“I’ve been in a restaurant when a guy is yapping on a phone, and I can understand that,” she says. “People need to be cognizant of the world around them.”

Freshman flight technology major John Tatara checks his voicemail as he waits for a bus.

“It’s too early to judge how new technology like cell phones and headphones are affecting human communication,” says Margaret Finucane, assistant professor of communications at John Carroll University.

Certain observations can be drawn about a new social fabric growing in this country, though.

For example, she says, some people can imply they are more important by ignoring others around them while listening to music or making calls.
Finucane remembers a time when she was ignored by a cashier at a grocery store because the woman was busy talking on a cell phone.

“One of the things we see is we’re no longer involved with our immediate environment,” she says.

And the devices change how we communicate with people we already know, Finucane says. Some research suggests that devices like cell phones break down social relations, and other studies say they build stronger ties.

“Using a cell phone to remain connected to others allows people to communicate regardless of their location — meaning that they transcend space and time to remain connected,” Finucane says. “I think that the issue is how or why people are using the cell phone as to whether it is isolating or connecting.”

She says some young people are drawn toward cell phones and headphones for instant gratification, mobility and utility.

“When we want it, we can get it,” Finucane says.

Outside the air has become warmer. More people are out walking to class. For the most part, they trudge forward, looking toward the ground or straight ahead.

I approach one kid who is walking alone with his head down. I ask him where the university keeps its atomic robots.

He looks at me, trying not to laugh, and says he's never heard of the Kent State Atomic Robot Center before. I stare back like I don’t believe him before thanking him and continuing on.

I can understand his confusion — because I made it up.

Near the residence halls, I see someone talking on a cell phone. I hurry and ask for the way to Flannery Hall. He says he doesn’t think that building even exists, and I mention that a swing set is supposed to be near it. He apologizes politely for being of no help.

I walk away smiling. Unapproachable? Perhaps. Uncomfortable? Not really.

Freshman Nicole Bertone says she takes her cell phone everywhere.
“I use it a lot,” she says. “I talk on it between five and 10 times a day.”

Bertone, a freshman undecided major, says she uses her phone to call home to Willoughby to talk to her mom and boyfriend.

This is her second semester, and her phone has been a mixed blessing.

“It’s my freshman year security blanket, but I think I use it way too much,” she says.

She says her phone has made it hard to meet new friends at school and create her own life. With it near, she knows she can always call home when she’s lonely.

“Pretty much I’m always by myself because I’m talking on my cell phone,” she says, adding that she often eats lunch alone while talking on her phone.

In the United States, few studies have been conducted on the social effects of devices like cell phones and headphones, Finucane says. However, in European countries, particularly Finland, great amounts of research have been done because they have adopted the new technology faster than Americans.

Finucane, a 1999 Kent State doctoral graduate, and two other Kent State alumni working at John Carroll, are studying the effects of new technology — primarily Internet technologies like instant messaging — on interpersonal relations. In the fall, they intend to study the effects of cell phone usage.

“We want people to report on how and why they are using cell phones for interaction and whether they perceive cell phones to be the equivalent to face-to-face interaction,” Finucane says.

In the Hub one evening, Bertone and her friend sit at a table together for dinner, both talking on their cell phones.

“She was talking to her boyfriend, and I was talking to mine,” Bertone says later. “That happens a lot.”

“It was our little moment when we could talk to our boys,” she says.
At school and among friends, cell phones pervade daily life, Bertone says.

“Everyone has one. All my friends have one. It’s very common,” she says. “Even my grandparents have one.”

Perusek, the anthropology instructor, pictures a country of alienation when he ponders the effects of new technologies like headphones and cell phones.

“Someone may want to ask you for directions, but they’re not going to,” he says. “Who knows — that could be the love of your life.”

The primary way of making connections and meeting new people, Finucane says, comes from seeing similarities in others and being around them often. But it’s hard to break the ice if people are creating a shell, she says. And creating shells isn’t a new thing.

“Prior to cell phones and personal Walkmans, we know that people used nonverbal messages to indicate a desire to be left alone,” she says. “They would generally allow greater distances between themselves and others, avoid eye contact and be careful not to allow others to touch them when in close proximity.”

Perusek doesn’t own a cell phone, but he owns a Walkman, which he enjoys. He’s adamant that he doesn’t reject the technologies themselves.
“Technology is neutral. But what matters is how technology is used and to what ends and who controls technology,” he says.

The true alienation is a separation from oneself, he says.

“(People are) constantly on call, constantly tuned to the external,”Perusek says. “Where is there space for any inner dialogue, to think?”

On a Campus Loop bus, the driver turns wide and fast around the corner of Summit and Lincoln streets. I close my eyes and think we’re going to crash in a ball of flames as we roar down the small hill. I open them and relax because we didn’t hit anyone.

Behind me I still hear the blond girl chattering on her phone, and Brian Wilson is still singing in my ears about surfing. But besides that, the bus is silent, and I wonder if everyone is contemplating our seemingly near-death experience.

Outside the air is cold, and the snow won’t melt, making the ground look like white sand in some frigid Midwest Sahara. I’m not taking off my headphones because they accompany my varying moods … and they keep my ears warm without messing up my hair.

People do seem more isolated now, but I don’t blame myself. Even if I am disconnecting myself from the world with music, I do it for a reason. I don’t have time to take a nap or read a book in a quiet room. I get my private time on the move.

 

 

David Perusek, anthropology instructor, lists some of the ways alienation may accompany the use of cell phones on campus:

- By compressing time and space, it may make every place the same place; it may make every time the same time. When no place or time is differentiated or sacred, every time and place becomes the same.

- Alienation of the user from physical surroundings as attention is diverted to the phone and through the phone to someplace else.

- Alienation from social surroundings as an invisible phone booth goes up around the user, and no passerby is likely to trespass upon the private zone erected in public space.

- Alienation from inner self or mental life as one is immersed in externally oriented activity.

- Alienation from reality when the cell phone becomes a form of entertainment, the entertainment being an escape from reality.

- Alienation from one’s role identity as a student when phone conversations tap into every identity but that of the student.

- Alienation from adult self in so far as chattering on it as a form of infantilization.

- As a form of mobile consumption that allows users to be consumers at anytime, anywhere and tethers the self to its role as consumer, even on the run.